Great Customer Service. Amazing product knowledge. We went to the store not thinking to buy yet but the services and care we received at the store decided to buy on the spot. We were offered hot beverages. Took us through the entire process. Made us feel like valued customers
Sushma Gurung
December 2024
My bed is wonderful
My bed is wonderful. The structure of the bed would last a life time, and the upholstery is amazing. I cannot fault the bed at all. The mattress is wonderful for my back. Thank you so much for a dream bed.
Mrs. Helen Pearson
December 2024
The delivery driver
The delivery driver, was excellent, and so helpful,
I was rang and texted, and kept up to date with the time of the delivery
It would be helpful, if when if you opt to pay for the removal of your old bed, if the was an option to have the packaging of the new bed taken away too, there was a lot
Susan Gregory
December 2024
Helpful and efficient staff
Helpful and efficient staff, arrangements for delivery working well, and I'm very happy with the mattress thus far.
Connor Wilkinson
December 2024
Everything from start to finish was…
Everything from start to finish was fantastic. The guy who served me in Bromley store /information/ very attentive and so professional which is a rare thing these days but incredibly important. Delivery went exactly as planned and guys who set up my bed were very nice too . Most importantly my bed in amazing , I suffer from serious insomnia and this bed has changed my life . I’m sleeping at last and still can’t believe it , so happy . Thank you so much
Clare
December 2024
Fantastic sales experience and the perfect new mattress.nd reat staff who advised on purchase of…
Great staff who advised on purchase of a new mattress. No problems with delivery and transporting mattress to bedroom. A gorgeous sumptuous mattress that is extremely comfortable. Would highly recommend purchasing from Dreams.
Julie
December 2024
All good no complaints
All good no complaints
Pat Blake
December 2024
From ordering to delivery we had no…
From ordering to delivery we had no problems at all
Mrs Barbara Lowcock
December 2024
Great customer service
The sales lady, was knowledgable , professional & really helpful. We were kept up to date as to when & time of delivery. We had 2 beds delivered to different addresses. Both arrived on time, and delivery guys were quick & efficient , happy to make sure beds were where we wanted them. Also offering advise on airing mattress. Very satisfied with customer service, from all departments .
Sally Smith
December 2024
Just excellent
Just excellent, previously we had used a competitor, Dreams just highlights the shambles of a company the other crowd are. Delivered when they said they would, everything was complete. Quality excellent. (This was part of two orders)